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Downloads are slow or are stopping.
Downloads are slow or are stopping.

Issues with downloading purchased product.

Updated over a week ago

We have no control over quality of connection between our customers' computers and our servers. Download speed and stability issues are, in vast majority of cases, caused by bottlenecks, line failures, maintenance somewhere along the way or the customer's internet connection speed limit or instability (which is often the case for WiFi-based internet).

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