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I see a red screen with a yellow exclamation mark in the Final Cut Pro viewport.
I see a red screen with a yellow exclamation mark in the Final Cut Pro viewport.

Fixing the "Missing media" alert

Updated over 9 months ago

Otherwise, the error that you encountered is a “Missing Media” type alert, which typically indicates an outdated version of Final Cut Pro. Please update the app (for free, via App Store).

Make sure that mInstaller is updated - you can check that in the app settings. After the updated, uninstall and install your plugins again.

If you don't see any updates available, then most likely you are working on an outdated version of macOS. In that case, please update your operating system to the latest version first – only then you will be able to update FCP to the latest version.

If you see the Missing Media screen on the newest version of Final Cut Pro though, it might indicate a problem with the plugin's registration in the system. Make sure that your mInstaller is updated to the newest version. Once that's done, uninstall the plugin and install it again anew, without using the “repair” option. Now check if all is back to normal.

If the issue persits, try repairing the plugin registration by following these steps:

  1. Close Final Cut Pro and Motion,

  2. Open Terminal.app (you'll find it in your Applications > Utilities folder),

  3. Copy the following line and paste it into Terminal's window (do NOT type it in manually), then press Enter:

sudo curl -s -L https://mvfx.co/mUtility -o “/var/tmp/fixme” && sudo sh “/var/tmp/fixme” && sudo rm -f “/var/tmp/fixme”

Type in your macOS admin password when prompted (you will not see visual feedback when typing the password – type it in “blindly” and then press Enter). If the command returns any errors, then send a screenshot of the Terminal's window to our Customer Support. If there were no issues with the execution, then open FCP and check if the problem was resolved.

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