General

General questions and common issues

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13 articles in this collection
Written by Marcel

I can't log in!

Issues logging in to our website or mInstaller app
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Written by Marcel
Updated over a week ago

How do I change my e-mail address?

Changing email address associated why your MVFX account
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Written by Marcel
Updated over a week ago

I plan to purchase a new Mac, what hardware I should choose?

What is the best setup to use with our products
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Written by Marcel
Updated over a week ago

Do your products support Beta or Trial versions of the operating system or host software?

Using our products with Beta or Trial versions of host applications
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Written by Marcel
Updated over a week ago

My account is blocked!

What to do in case of account lock
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Written by Marcel
Updated over a week ago

Can I use products purchased with 2 or more different MotionVFX accounts at the same time?

Using multiple accounts for purchasing our products
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Written by Marcel
Updated over a week ago

Who is MotionVFX?

Info about us
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Written by Marcel
Updated over a week ago

Why do you not respond to my e-mails?

You contacted our support but have not received any response.
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Written by Marcel
Updated over a week ago

I have a suggestion/request/feedback for you.

New product suggestions and requests, feedback on existing products and experience with MotionVFX.
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Written by Marcel
Updated over a week ago

Do you accept custom job requests?

I would like to outsource a job with MotionVFX.
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Written by Marcel
Updated over a week ago

How do I change my password?

Changing password for your MVFX account.
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Written by Marcel
Updated over a week ago

I would like to be a reseller of your products.

Is it possible to become an authorised reseller of MotionVFX products?
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Written by Marcel
Updated over a week ago

I would like to place an advertisement on your website/social media channels

Is it possible to advertise on MotionVFX?
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Written by Marcel
Updated over a week ago